Client Interactive Management System (CIMS)
Premier Prizm Solution's proprietary Client Interactive Management System (CIMS), is designed to create an online web-based portal which allows our clients access to all information associated with their medical management requests. Clients are able to upload, download, and view requests, documents and results in a real-time environment. This allows for tremendous flexibility and efficiency for the user.
Clients who already have a login and password to CIMS - Client Interactive Management System (Formerly ECAP), please login HERE.
Key Features of CIMS include:
- Easy-to-Use Intuitive Interface
- Adjuster access via the web
- Ability to make online referrals and requests
- Tracking of requests in a real-time environment
- Ability to view bills and EOBs associated to a claim
- Ability to track upcoming and recent appointments
- Ability to upload documents directly to PPS
- Ability to download documents and completed reports
- Ability to view and store records associated with the claim online
- Ability to view invoices
- Ability to communicate with PPS via notes system
- Ability to search individual requests
- System designed with select auto pre-fills to minimize adjuster keystrokes
- CIMS is consistently optimized to improve the end-user experience
